Resources & References

Section
Contents


Overview of Support Services

Teaching Support Services: Support for TAs

References

Overview of Support Services

The following information lists by department support that is available for TAs. If you have any additional questions regarding where to go for support or training please contact:

Your Course Instructor
or
TA Training & Development Program
Rm.125 Day Hall

824-4120 Ext.52973
http://www.tss.uoguelph.ca/id/ta/index.html
E-mail: tasupport@uoguelph.ca

International Students | Students with Disabilties | Computing Needs
Counselling Services | Union Issues | GSA | Human Rights & Equity Issues
Learning & Writing Support | Library | First Year Students
Graduate Program Services | Teaching Distance Education Courses
Teaching Issues
Student Home Page


Centre for International Programs (CIP)
Level 3, UC
Email: cip@uoguelph.ca
Phone: +(519) 824-4120, Ext. 54876
FAX: +(519) 767-0756

Contact Person:
Benny Quay, International Student Advisor
Ext. 53954
E-mail: bquay@uoguelph.ca

Student Need & Support Available:

  • General support for international students.
    • Individual consultations
  • English as a second language (ESL) support.
    • LINK program (connects Guelph students with international students. This aids in the orientation process, the development of friendships and English practice)
    • ESL support for spouses
  • Mediation support for international students.
    • Individual consultations (regarding advisor issues)
  • Orientation regarding international student issues.
    • LINK program
  • Financial support for international students.
    • Individual consultations
    • Visa application forms, health insurance problems
  • Information regarding international student issues.
    • Information is available at CIP and on the web site

Centre For Students with Disabilities (CSD)
Counselling and Student Development Centre - 3rd Floor, UC
Ext. 56208
http://www.counselling.uoguelph.ca/csd/

http://www.csd.uoguelph.ca/csd/

Contact Person for Training Issues:
Bruno Mancini, Coordinator CSD
Ext. 52386
E-mail: bmancini@uoguelph.ca

Student Needs & Support Available:

  • General support for students with disabilities.
    • Individual counselling
    • Variety of services (e.g., academic and exam accommodations, tutors)
  • Mediation support for students with disabilities.
    • Individual consultations (arranging accommodations with instructors)
  • Training opportunities regarding students.
    • Workshops for TAs and faculty regarding working with students with disabilities are available on request
  • Information regarding disability issues.
    • Information is available at the Center and on the web site

Computing & Communications Services (CCS)
Computing & Communication Services Building
Ext. 58888
http://www.uoguelph.ca/CCS/

8888help@uoguelph.ca

Student Needs & Support Available:

  • General support with computing issues.
    • Individual consultations
    • Help phone line, web site
  • Orientation/Training.
    • Scheduled & ad hoc workshops (e.g., web page development, statistical computer package orientation)
  • Information regarding computing and communication issues.
    • Information is available at CCS and on the web site
  • Computing/ printing services.
    • Services include printing, scanning, CD cutting, modem lines

Counselling Services
Counselling and Student Development Centre - 3rd Floor UC
Ext. 53244
http://www.slcs.uoguelph.ca/counselling/

Student Needs & Support Available:

  • General support with personal issues.
    • Individual sessions and group meetings
  • Mediation support (regarding advisor issues).
    • Mediation support is available for graduate students and their advisors
  • Crisis response services.
    • Crisis response unit
    • Student to Student Support Line (Ext. 5002, or 767 5002)
    • Student to Student ­ Drop In Centre (open evenings Raithby House, 1st floor)
  • Information regarding personal support issues.
    • Information is available at Counselling Services

CUPE Local 3913
213A UC
Ext. 56268
http://cupe3913.on.ca/
cupe3913@uoguelph.ca

Student Needs & Support Available:

  • Support regarding teaching assistant position(s).
    • Individual consultations
  • Orientation regarding union issues.
    • General meetings
  • Information regarding union issues.
    • Collective agreements and CUPE newsletter are distributed, other information is available at the office or on the web site

Graduate Student Association (GSA)
531 (North) UC
Ext. 56685
http://www.uoguelph.ca/~gsa/
eangus@uoguelph.ca

Student Needs & Support Available:

  • Support regarding graduate student issues.
    • Individual consultations
    • Provide referrals to appropriate services
  • Financial support.
    • GSA Compassionate Fund, GSA Travel Fund, Emergency Child Care Fund
  • Information regarding graduate student issues.
    • GSA Handbook, GSA Brochure and newsletter are available at the office

Human Rights & Equity Office (HRE)
15 University Ave. East
Ext. 53000
http://www.uoguelph.ca/hre/
hreinfo@hre.uoguelph.ca

Contact Person for Training Issues:
Mahejabeen Ebrahim, Human Rights Consultant
Ext. 56025
E-mail: m.ebrahim@hre.uoguelph.ca

Student Needs & Support Available:

  • General support with human rights issues.
    • Individual consultations (in-person, by phone)
    • Facilitate human rights complaints procedures
    • Provide referrals to University services and community services when appropriate
  • Crisis response service.
    • Provide support, options and referrals
  • Employee disability support.
    • Assist employees with accommodations related to disability by providing consultations and the Employee Accommodation Fund
  • Mediation support for human rights complaints.
    • Provide mediation to resolve human rights complaints
  • Orientation/learning opportunities regarding human rights issues.
    • On-campus workshops (topics include: human rights, harassment, discrimination, diversity awareness)
    • University wide campaigns in collaboration with other constituents
  • Information regarding human rights issues.
    • Information is available at the office and on the web site

The Learning Commons
McLaughlin Library - 1st Floor (S-W corner)
http://www.learningcommons.uoguelph.ca/index.htm

Contact Person for Training Issues:
Barbara Christian, Acting Writing Services Coordinator
Ext. 56209
E-mail: bkchrist@uoguelph.ca

Student Needs & Support Available:

  • General support with learning & writing issues.
    • Individual consultations (e.g., essay & thesis writing, perfectionism/procrastination, time management)
  • English as a second language (ESL) support.
    • Non-credit course in academic writing, Oral Communication course, Communicating in the Academic Environment workshop series
    • Conversations Partners Projects
  • Orientation/Learning opportunities regarding learning & writing issues.
    • Ad hoc Workshops for TAs and graduate students
    • Regularly scheduled workshops for undergraduate students
  • Information regarding learning & writing issues.
    • Print and web-based material is available ( e.g., fast faxes, full faxes, relevant links and individualized resource packages)

McLaughlin Library
http://www.lib.uoguelph.ca

Contact Person for Training Issues:
Janet Kaufman, Manager, Information Services
Ext. 56802
E-mail: jkaufman@uoguelph.ca

Student Needs & Support Available:

  • General support with library services & issues.
    • Individual consultations with librarians
  • Orientation/ learning opportunities regarding library services and issues.
    • Ad hoc workshops specifically for graduate student needs
    • Regularly scheduled workshops for everyone
  • Information regarding library services and issues.
    • Information is available in print and web-based formats
  • Library services.
    • Book loans, periodical searches, photocopying services

Centre for New Students
3rd Floor UC
Ext. 5309
http://www.studentlife.uoguelph.ca/cns/
new@uoguelph.ca

Student Needs & Support Available:

  • Information on first year student issues.
    • Books are available to be signed out

Office of Graduate Program Services
3rd Floor UC
http://www.uoguelph.ca/GraduateStudies/index.htm

Contact Person for Mediation Issues:
Isobel Heathocte, Dean of Graduate Program Services
E-mail: iheathco@uoguelph.ca

Peer Helper - Graduate Program Services:
E-mail: peergps@uoguelph.ca

  • Having problems with your thesis and defence preparation?
  • Need advice on how best to work with your advisor or committee?
  • Need funding information or are in dire need of financial support?

Do you have concerns or suggestion in regards to the services you are receiving from Graduate Program Services or Student Financial Services?

I am here to listen and to refer you to the right people and information that will answer these and other related questions. I also act as a liaison between you and the administration. Unless you want it otherwise, all our correspondence is strictly confidential. I would also like to invite all of you to suggest ways that you think Graduate Program Services and Graduate Financial Services can be improved.

Overall Support Available:

  • Mediation support.
    • Mediation is available for graduate students and their advisors
    Financial support.
    • Provide information on graduate tuition, student fees and awards
    Academic policy support.
    • Admissions, course calendars, & programs
    Information regarding academic issues.
    • Print and web based information (e.g., graduate calendar and pamphlets)

Office of Open Learning/ Distance Education (D.E.)
160 Johnston Hall
Ext. 55000
http://www.open.uoguelph.ca/
info@open.uoguelph.ca

Contact:
Any of the Mediated Learning Designers listed on the following web site.
Web: http://www.open.uoguelph.ca/contact/directory.cfm

Student Needs & Support Available

  • Support for distance education TAs.
    • Help in the clarification of roles/responsibilities of distance education TAs
    • Provide advice on the unique challenges presented by teaching/supporting students who are not physically in front of you (e.g., teaching strategies, providing meaningful feedback, how to moderate on-line discussion groups, ect.)

Teaching Support Services (TSS)
Teaching Resource Centre
1st Floor - Day Hall
Ext. 52973

http://www.tss.uoguelph.ca

Contact Person for TA Issues:
Natasha Kenny
Educational Development Coordinator
Day Hall, Rm. 205
Ext. 52963
Web: http://www.tss.uoguelph.ca/TApage.html

Student Needs & Support Available

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